Interactive Technologies - Application Hosting

Developing, implementing and maintaining a high performance Applications Hosting Platform goes well beyond mere installation of Windows 2000 Server, Citrix Metaframe XP and/or your other applications server software. A thorough analysis of your environment and requirements, followed up with precise and detailed planning is crucial to optimization and successful operation.

Interactive Technologies' expertise and disciplined approach to analysis and planning is tempered by experience and an ongoing commitment to staying current with respect to new technologies and methods, relevant certifications (MCSE and CCEA at a minimum), generally accepted industry guidelines and software developers' recommendations.

We apply all of our skills and strengths towards development of solutions that address your challenges - enhancing operational efficiencies and saving you money.

Establishing and maintaining a solid Application Hosting platform begins with a sturdy foundation - a stable Base Application Server.

The Base Application Server serves as the template from which additional servers are constructed, so its integrity is essential. The first step is a detailed analysis of your unique computing and networking environment, your applications and user needs. Once this has been done, installation can be carried out. We take a structured approach to installation and pay strict attention to detail, including precise configuration of user accounts according to their requirements. User privileges and policies are examined carefully for conflicts. Extensive security measures are applied to ensure that individual usage cannot compromise the integrity of the greater community and network.

Another design objective is full and efficient utilization of the platform, ensuring that you get the most out of your investment. A step that is often overlooked or trivialized is fine tuning and optimization of the server and server farm configurations. Since configurations can have a dramatic impact on server performance and stability, at Interactive Technologies, this step is a must.

Other often underemphasized tasks which we take seriously and pay particular attention to include the precise implementation of server policies and carefully studied load balancing. And, as experience has shown that poorly done printer configurations are among the sources of the most recurrent and expensive problems, we take extra time to ensure that they are done correctly.

A multiple user application host is considerably more complex than a simple application installation. As such, achieving consistency, stability and the desired performance involves studying the interaction effects of a greater set of variables. This requires an in-depth analysis of each application, its architecture, how it behaves and how individual settings are adjusted and preserved. After setting up and verifying the performance of each application individually, tests are conducted with all applications running concurrently in order to verify system level performance.

As your organization grows and expands, at some point it will be necessary to add additional servers. You will want to be in a position to deploy them rapidly and seamlessly. Along with the value placed on achieving stability and optimization in the course of developing the Base Application Server, Interactive Technologies has developed proven and time tested methods and procedures that ensure timely and smooth additions to your server farm. Thorough planning, detailed analysis and meticulous fine tuning of the load balance and configurations across the entire server farm are followed up by overall system testing and burn in. Inconsistencies and anomalies are avoided. You save time and money.

The application, server and server farm are known to be good when you bring users on line. You're positioned to consider future changes with the confidence that you're starting from a stable platform.

A key benefit to adopting an Interactive Technologies solid Application Hosting Platform solution is that now you are Internet Application Access ready. Users can access any hosted application by means of a standard web browser. No browser reconfiguration or code rewrites are necessary. An Internet/Intranet server is created and implemented, which functions as a customized portal site.

In order to preserve network security, system level firewall/proxy software is integrated and configured. As a result, any authorized user, anywhere can securely access your Thin-Client / Terminal Server applications over the Internet using a standard browser.

As a compliment to Applications Hosting Solution, Interactive Technologies also offers a comprehensive and cost effective technical support and management plan. The plan is designed to enhance quality of support services and ease the burden on your in house technical staff. Maintenance issues and problem solving are addressed, but also preventive measures and procedures. Computing environments are dynamic. The mixture of operating systems, network components, applications, the number and type of users dependent on various applications and system entities and their respective requirements continue to evolve and change.

In order to ensure that all of your requirements are addressed, Interactive Technologies offers a comprehensive suite of services under the Platform Management umbrella, including:

In order to reap the full benefits of your application serving platform, you will need to get full utilization out of your client devices as well. Interactive Technologies provides management services specifically focused on requirements for a complete range of client devices. These may be thin-clients such as Windows-based terminals, handheld devices, browser devices, and traditional fat clients such as Unix stations, Macintoshes and DOS or Windows PCs.

The Applications Hosting Solution is one of Interactive Technologies' many offerings designed to reduce your costs and increase your performance.

Productivity is improved. Customer satisfaction goals are achieved. Revenue potential is enhanced. Your bottom line looks better - you look better.